Accept or decline a lead
Read the brief, decide, and get the buyer's details if you accept.
- Open the lead from Willette's message, on warmlink.io, by email or in Slack.
- Read the brief: the need, timing, budget range, and why you fit.
- Accept, and the lead fee comes out of your wallet; you get the buyer's name and contact details right away. Or decline, which is free, and tell Willette why in a word so the next lead fits better.
- Contact the buyer soon. They're expecting to hear from you.
A lead waits 48 hours for your answer, then goes to the next business.
Questions people ask
How do Willette's leads work?
When a buyer's need fits what you sell, Willette sends you an anonymous brief: what they need, their timing and budget, and why you fit. You accept or decline. If you accept, you get their name and contact details right then, and the introduction is made.
Every buyer has already said yes to hearing from a business like yours, so these are warm leads, not a list.
What if I accept a lead and don't like it?
Before you accept, you see the brief, and declining is free. After you accept, the lead fee is final, except for a bad lead: within 14 days you can claim one if the buyer is unreachable or not real, doesn't match the brief you accepted, or was already in your pipeline and you can prove it from before the introduction. An approved claim comes back as wallet credit.
If you simply decide not to pursue it, you owe nothing more. A fee at close is owed only if they become your customer.
What's the guarantee?
After your free first lead, your first two paid leads are guaranteed: if the buyer never takes a first meeting within 14 days of your accepting, and the buyer confirms it, the lead fee comes back to your wallet as credit. Lawyers, real estate agents and other lead-fee-only sellers get one guaranteed paid lead.
Still stuck? Ask Willette, or email support@warmlink.io.