Willette

Warmlink's AI. How to reach her, and how she works.

What Willette does

Tell Willette what you're buying or what you sell. When you're buying, she asks a few questions to understand what you need, then finds the right businesses, first the ones people in your network have bought from and stand behind. When you're selling, she finds the businesses and people who want what you sell and connects you with the ones who want to hear from you.

Willette is an AI, not a person. While she's being tested, a person at Warmlink reviews every match before she suggests it.

Who can use her

Willette is invite-only for now. Open the invite link someone sent you, and she'll know you from then on. Without an invite, she'll tell you she's invite-only, or won't reply to your email. To ask for an invite, email support@warmlink.io.

Three ways to reach her

It's the same Willette everywhere. She remembers you across all three, as long as she knows the email you use: start on the website, carry on by email, finish in Slack.

On warmlink.io

Go to warmlink.io/willette and type. You can chat without an account, but sign in to keep your place and to get introductions. The panel beside the chat shows anything waiting on you, and what Willette knows about you, where you can confirm or remove anything.

By email

Email willette@talk.warmlink.io from the address Willette knows you by. She usually answers within a minute. Reply to her emails to keep the conversation going; each reply stays in the same thread.

In Slack

Willette has a Slack app, so you can direct-message her like a colleague. She answers in your DMs, never in a channel. If you @mention her in a channel, she posts one line there saying she'll answer you privately, and does.

Add Willette to Slack

To your company's workspace

Someone allowed to add apps to your Slack workspace, usually an admin, clicks the button and approves it in Slack. Adding her doesn't give anyone access to Willette: each person still needs an invite.

Add to Slack

Once she's in your workspace

In Slack's sidebar under Apps, click Add apps, search for Willette, and open her. In the Warmlink workspace you can open her directly.
Send her a message. The first time, she links your Slack account to you by your Slack email.

From your Slack profile she keeps only your name, email, photo, title and time zone, so she knows who you are. She doesn't read your channels or anything else in your workspace. See our Privacy Policy.

When she messages you

Where: when she has news for you, such as a seller found or an introduction made, she tells you where you last talked to her: a Slack DM if that was Slack, otherwise by email. It also appears in your chat on warmlink.io.
When: news that can wait isn't sent between 9pm and 8am in your time zone. It arrives at 8am instead. Urgent news still comes right away.
Your details: she never shares your name or contact details with anyone until you say yes.
Stopping: use the unsubscribe link in any of her emails, or tell her to stop.

Still need help?

Email us at support@warmlink.io and we will get back to you.